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Privacy Policy

The Plymouth City Council website automatically logs some information about visitors to the site (such as IP address), and some pages may also use cookies to store personalisation details for certain areas of the site. This information is held purely for system administration purposes.

Any personal details given online for the provision of a particular service, will be stored on a secure server. This data will be held and processed under the terms of the Data Protection Act 1998. Such information may be shared across Plymouth City Council for the purpose of providing and improving services to you. This will aid our ability to take information once and minimise the length of time each future contact will take.

We will not share information with any third parties unless required to do so by law. The information we gather will also enable us to better understand your needs and how you use council services so that we can continue to improve our performance over time.

The use of your personal information is covered by our registration under the Data Protection Act 1998. Under this legislation you can request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Plymouth City Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles. This privacy statement only covers the Plymouth City Council website.

Cookies are used to ‘remember’ users online preferences and to store information about previous visits. If you have set your computer to reject cookies you can still browse the Plymouth City Council website. However you need to accept if you are going to use any of the online forms (or other services) on the Council website.

Disclaimer

Third party information

Where third party information has been posted on this website Plymouth City Council accepts no liability for any loss, damage or inconvenience caused as a result of any reliance on such information.

Virus protection. Whilst Plymouth City Council makes every effort to check and test material at all stages of production it strongly recommends that users of this website run an anti-virus programme on all material downloaded from it.

Plymouth City Council accepts no responsibility and shall not be liable for any loss, disruption or damage to any data or computer system which may occur whilst using material derived from this website.

Links to external sites. Plymouth City Council is not responsible for the content, reliability or availability of external web sites and does not necessarily endorse the views expressed within them. Listing should not be taken as an endorsement of any kind.

Plymouth City Council makes every effort to ensure that the information and material on this website is, and remains accurate. However, no representation or warranty, express or implied, is made or given, by Plymouth City Council about accuracy, completeness or suitability of the information or material for a particular purpose.

Use of this website is at the risk of the user and neither Plymouth City Council nor its employees agents or servants shall be liable for any claim damage or loss whatsoever which may arise or result from such use.

Plymouth City Council does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy or reliability of the materials.

Neither Plymouth City Council nor its employees agents or servants will be liable for any loss or damage which may arise including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from the use or loss of use of, data or profits arising out of or in connection with the use of the Plymouth City Council website.